As a month has passed since the installation of our new double-glazed windows I thought I would take this opportunity to officially write and thank you and your team for doing such an excellent job. Both Jenny and I are delighted with the result.
On a more personal note I very much appreciate the amount of time you were so happy to give without any pressure whatsoever being exerted onto a potential customer. You were always kind, patient, well-informed and sensitive to our needs – rare qualities in today’s world!
The “topping” on the cake came from your installation team of Kevin and Marcus – both gentle giants with hearts of gold who worked hard, ensured the site/house remained tidy throughout and made me feel totally confident and safe (like yourself) in the knowledge that a good job would be done.
Finally the back up team of James, Aimee, Heather (to name but a few) have always been efficient, polite and helpful so it must be very reassuring that Crystal Clear is able to retain staff of such high calibre.
Over the weeks a lot of interest in the new windows has been shown by neighbours and local people and I would have no reservation in endorsing your firm. My only complaint is that had I known of the existence of your firm a few years ago we would now be the proud owners of a total Crystal Clear revamp!
With very best wishes
Mrs E Pullen March 23, 2016